Krikya 88 Privacy Policy

Krikya 88 is an online betting and gaming platform operating at krikya-88.vip. We offer sports betting, live casino games, crash games, fishing games, and a wide range of other gaming products to players in Bangladesh and other permitted regions.

For the purposes of this Privacy Policy, Krikya 88 is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about this Privacy Policy or about how Krikya 88 handles your data, please contact us at [email protected].

Krikya 88 collects personal data in two ways: information you provide directly to us, and information we collect automatically when you use the platform. Below is a breakdown of the categories of data we collect and why.

Krikya 88 uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair, and enjoyable gaming experience. Here is how we use each category of data we collect:

• To create and manage your Krikya 88 account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.
• To provide customer support and respond to your enquiries.
• To send you important account notifications, such as transaction confirmations and security alerts.
• To personalise your experience on the Krikya 88 platform based on your preferences and activity.
• To analyse platform usage and improve the performance, features, and security of Krikya 88.
• To send you promotional communications about Krikya 88 offers and bonuses, where you have opted in to receive them.
• To enforce our Terms and Conditions and protect the rights of Krikya 88 and other players.

Krikya 88 will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Krikya 88 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance — processing is necessary to fulfil our obligations to you under the Krikya 88 Terms and Conditions, such as operating your account and processing your transactions.
• Legal obligation — processing is required to comply with applicable laws and regulations, including AML, KYC, and responsible gaming requirements.
• Legitimate interests — processing is necessary for Krikya 88's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights.
• Consent — where we rely on your consent, such as for sending promotional communications, you have the right to withdraw that consent at any time by contacting support or updating your account preferences.

Krikya 88 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment processors — we share necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers are bound by their own privacy policies and security standards.
• Identity verification providers — we may share your identity documents with third-party KYC verification services to confirm your identity as required by law.
• Game providers — some games on the Krikya 88 platform are provided by third-party game studios. These providers may receive limited technical data necessary to deliver the game experience.
• Legal and regulatory authorities — Krikya 88 will disclose your data to law enforcement, regulators, or other government bodies where required to do so by law or in response to a valid legal request.
• Fraud prevention services — we may share data with fraud detection and prevention services to protect the platform and all players from illegal activity.

All third parties with whom Krikya 88 shares personal data are required to handle that data securely and in accordance with applicable privacy laws. We do not permit third parties to use your data for their own marketing purposes.

Krikya 88 uses cookies and similar tracking technologies on our website and app to improve your experience, analyse platform performance, and keep your account secure. A cookie is a small text file stored on your device when you visit a website.

The types of cookies Krikya 88 uses include:

• Essential cookies — required for the platform to function correctly, including keeping you logged in and remembering your session preferences. These cannot be disabled.
• Performance cookies — help us understand how players use the Krikya 88 platform so we can identify and fix issues and improve the overall experience.
• Functional cookies — remember your preferences, such as your preferred language and display settings, to personalise your experience.
• Security cookies — used to detect and prevent fraudulent activity and protect your account from unauthorised access.

Krikya 88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply vary depending on the type of data and the reason it was collected.

• Account and identity data is retained for the duration of your account and for a minimum of five years after account closure, as required by AML regulations.
• Transaction records are retained for a minimum of five years to comply with financial record-keeping requirements.
• Customer support communications are retained for two years from the date of the interaction.
• Technical and usage data collected via cookies is retained for up to 13 months from the date of collection.
• Marketing consent records are retained for as long as you remain opted in, plus one year after you opt out.

When personal data is no longer required and there is no legal obligation to retain it, Krikya 88 will securely delete or anonymise it so that it can no longer be linked to you.

As a Krikya 88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your request and we will respond promptly.

Krikya 88 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and the Krikya 88 platform is encrypted using TLS (Transport Layer Security).
• Sensitive data, including payment information and identity documents, is stored in encrypted form.
• Access to personal data within Krikya 88 is restricted to authorised personnel on a strict need-to-know basis.
• We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
• Our systems are monitored 24/7 for suspicious activity and potential security incidents.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, Krikya 88 will notify you and the relevant authorities as required by law, without undue delay.

The Krikya 88 platform is strictly for adults aged 18 and over. Krikya 88 does not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from opening accounts.

If Krikya 88 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Krikya 88 platform, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online betting platforms. For more information on responsible gaming tools available on Krikya 88, please visit our Responsible Gaming page.

Krikya 88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, Krikya 88 will notify you directly via email or through a prominent notice on the platform before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how Krikya 88 protects your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to how Krikya 88 handles your personal data, please get in touch with our team. We are committed to resolving all privacy-related enquiries quickly and transparently.

• Email: [email protected]
• Live Chat: available 24/7 through the Krikya 88 website and app
• Response time: within 24 hours for standard enquiries; within 72 hours for formal data rights requests

For formal data rights requests — such as access, rectification, or erasure requests — please email us with the subject line "Data Rights Request" and include your registered account email address so we can verify your identity before processing the request.